Package Inquiry
Service Overview
A high-efficiency logistics solution tailored for cross-border e-commerce sellers. By integrating premium air freight resources between China and the U.S., we consolidate and sort shipments domestically, transport them via direct flights to the U.S., and complete local customs clearance through our American partners. The parcels are then handed over to local couriers like UPS for final delivery.
This service offers both timeliness and cost-effectiveness, provides full tracking, and is dedicated to delivering stable and reliable logistics support for your cross-border business.
Core Advantages
Stable Transit Time
The average delivery time is stable, meeting your strict time requirements.
Cost-Effective
Compared with traditional international express services, our service significantly reduces your shipping costs and enhances product competitiveness.
Extensive Last-Mile Coverage
Leveraging U.S. postal and courier networks, our service covers the entire United States, including remote areas.
Efficient Customs Clearance
With a professional customs clearance team and experienced partners familiar with U.S. regulations, we ensure fast and smooth clearance with minimal issues.
Flexible Operation
Supports API integration and bulk order processing, enabling you to manage logistics efficiently and seamlessly.
Suitable Customers & Scenarios
This service is ideal for sellers on platforms such as Amazon, eBay, Wish, AliExpress, Shopify, and other independent e-commerce sites.It is particularly suitable for shipping high-value items or products requiring timely delivery.
Service Process
1/ Order & Pickup
Customers create orders in the system. We provide [door-to-door pickup / warehouse drop-off] options.
2/ Domestic Handling
Our warehouse receives, sorts, and repackages the goods, then arranges export customs clearance.
3/ International Air Freight
Shipments are loaded onto fixed flight schedules directly to the U.S.
4/ U.S. Customs Clearance
Our U.S. partners handle local customs clearance.
5/ Delivery
After clearance, parcels are transferred to local corrier for last-mile delivery.
6/ Service Completion
Delivery is completed upon recipient’s signature.
FAQ
Q：What items are prohibited for shipping?
A: The following items are strictly prohibited: pure batteries, power banks, flammable or explosive materials, liquids, powders, prohibited or obscene materials, and all aviation-restricted items. Counterfeit or infringing products are also not allowed.
Q: What happens if a parcel is lost?
A: We offer a comprehensive compensation policy. For detailed compensation standards (e.g., before or after online scanning), please refer to our policy guide or contact customer service.
Q: How can I track my parcel?
A: Full tracking is available, please contact our customer service.