Recently, the State Administration for Market Supervision and Administration and the National Standardization Administration released the Requirements for the Operation and Management of Overseas Warehouses for Cross-border E-commerce (GB/T 43291-2023).

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The national standard plan “cross-border e-commerce overseas warehouse operation and management requirements” by TC269 (National Logistics Standardization Technical Committee) under the , the competent authority for the National Standardization Administration Committee. Proposed implementation date: Implementation upon release.
Main drafting units: Zhejiang Institute of Standardization, Hangzhou Cross-border E-commerce Association, Hangzhou Institute of Standardization (Hangzhou Standardization International Exchange Center), Le Cang Information Technology Co, Hangzhou Mmin Network Technology Co., Ltd, Shenzhen Shunfeng Tyson Holdings (Group) Co. Ltd., Ningbo Discovery International Logistics Co., Ltd., Zhejiang Finance Vocational College, China University of Weights and Measures, Digital Trade Cross-border E-commerce Services (Hangzhou) Co.
Main drafters: Song Lihong, Li Lan, Chu Xiaomin, Li Zhong, Pan Siwei, Wang Wei, Gao Songyang, Ma Dongwei, Wu Yang, Xu Hang, Zhang Shengquan, Wang Li, Ding Kai, Gao Guoqing, Dai Xiaohong, Qu Rengang, Liu Bo, Ding Lingling, Lv Xie, Wang Yuan, Chen Diding, Yu Zhufan, Liu Tao, Cai Jingquan, Zhou Zhou Zhou, Li Jingdong, Kang Shan, Yang Mengmeng, Li Ning, Ding Wei, Shi Jin, Huang Zengyang, Hong Xunhuang, Li Hongming, Jiang Bin, Li Cong.
The following is the background of the development of the national standard “Overseas Warehouse Operation and Management Requirements for Cross-border E-commerce” (GB/T 43291-2023), the main technical content and the significance of the standard’s implementation and release.

Requirements for the Operation and Management of Overseas Warehouses for Cross-border E-commerce National Standard

I. Background of standardization
In 2022, China’s cross-border e-commerce import and export volume has exceeded 2 trillion yuan, cross-border e-commerce as one of the important economic operation of China’s international trade, has become one of the most important driving force for economic growth, and to promote the integration and development of “cross-border e-commerce + overseas warehouses” is an important means to improve the quality of international trade. The Party Central Committee and the State Council attaches great importance to the development of overseas warehouses and other new forms of foreign trade. China’s “14th Five-Year Plan” proposed to “accelerate the development of cross-border e-commerce, market procurement trade and other new modes, encourage the construction of overseas warehouses, to ensure the smooth operation of the foreign trade industry chain supply chain”.
Overseas warehouse is an important choice to ensure the fulfillment of cross-border e-commerce orders, relying on the overseas warehouse model, can greatly accelerate the delivery time of the transaction goods, at the same time can provide e-commerce enterprises with value-added convenient services, including after-sales returns. At present, there are nearly 3,000 overseas warehouse operating enterprises in China, and the business scope has been radiated globally. While developing rapidly, there are also problems such as uneven service quality and no standard for enterprise operation, which are mainly reflected in:
First, the basic configuration of some overseas warehouses is low unable to meet the e-commerce entrusted business needs; second, the operation and management of some overseas warehouses are not standardized, resulting in e-commerce performance efficiency is not high, the quality of service can not be guaranteed; third, the lack of specialized logistics composite talents in overseas warehouses; fourth, the low operating efficiency, also leading to the high operating costs of overseas warehouses. The formulation of this standard can effectively standardize the basic services and supporting services of overseas warehouses, improve the fulfillment rate of cross-border e-commerce orders, and solve the bottleneck of the “last kilometer” of cross-border e-commerce.
Second, the main content of the standard
The National Standard for Overseas Warehouse Operation and Management Requirements for Cross-border E-commerce aims to standardize and improve the operation and management level and service quality of overseas warehouse service providers in China. The standard specifies the basic requirements of cross-border e-commerce overseas warehouse service providers, as well as the operation management and management guarantee requirements, applicable to the operation management of cross-border e-commerce overseas warehouse service providers. Among them:
The basic requirements stipulate the basic conditions that overseas warehouse service providers should have. The operation management specifies the requirements for basic services to be provided, as well as the contents and requirements for value-added services such as fulfillment support, logistics connection and integration of resources, etc. The management guarantee specifies the requirements for service guarantee such as personnel, facilities and equipment, information system, etc., as well as the requirements for supplier management, customer management, compliance management, contract management, data management, security and emergency management.
Third, the significance of the implementation of standards
Under the current situation of rapid development of overseas warehouses, the release of the standard fills the gap of standards in this field, which will favorably support the landing of overseas warehouse construction policy and provide technical support for overseas warehouse operation. The release and implementation of the standard will further standardize the operation and management of overseas warehouses for cross-border e-commerce, enhance the service quality and service capability of overseas warehouses, improve the operational efficiency of enterprises, and is of great significance in promoting the development of cross-border e-commerce as well as the healthy development of the logistics industry, and enhancing the facilitation of international trade.

Picture Source: National Standard Information Public Service Platform

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